Contact Information:
Name:
Ms. Denise Pollock

E-mail address:
denise.pollock@citigroup.com

Education Information
Undergraduate Major:
Business Management

Degree Received:
BS

Graduation Year:
1990

Job Information
Employer Name:
Citigroup, Inc

Employer Web Site:
www.citigroup.com

Present Job Title:
Director of Human Resources

Brief description of my job responsibilities, e.g. a typical week in my job:
Develops policy and directs and coordinates human resources activities, such as employment, compensation, employee relations, benefits, training, and employee services. The above would be the "offical" overview of what I do. I never have a "typical" week. In HR, you usually have such a wide variety of issues, challenges and projects that you never are bored and always have something new to learn. Most of my time lately has been special projects dealing with implementation of new policies and procedures. I truly enjoy the variety, the people and the sense of accomplishment I receive by adding to the bottom line profitability of our center.

Suggestions I would give to undergraduate students with regard to courses, internships, and other means of preparation for my career field:
The best suggestion would be to seriously consider internships in HR and one in a general business role. While I worked in a business environment, I did not have the hands-on HR experience when I graduated which hindered me being able to jump straight into the HR field. If you receive exposure to the general business side, you will have a better understanding of how HR can assist operations in achieving the goals of the business. Overall, get as much as hand-ons experience as possible - anywhere you can.

My career path in getting to this position:
I started with a general management position first out of college. Once I had been with that company a couple of years I posted for the HR position that became open. From that point I moved to another company that gave me a position in HR with greater responsibility. After receiving a HR position at a corporate office managing multi-sites and larger numbers of personnel, I saw that I enjoyed the hands-on duties better than the "corporate" environment. So after five years in that type of position, I decided to move to where I am at currently. It is great to get a feel of the different types of HR positions so that you can find your correct "fit" in the organization.

Other advice for students interested in gaining entry into and pursuing a career in this field:
Network. Contact local HR and get to know them. Find a mentor and learn from the advice they provide. Never stop learning and don't be afraid to be very hands-on in any position you hold.


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