Name:
Ms. Heather Hauser
E-mail address:
heather.hauser@cigna.com
Education Information
Undergraduate Major:
Human Services
Degree Received:
BS
Graduation Year:
2001
Job Information
Employer Name:
Cigna Healthcare
Present Job Title:
Eligiblity Analyst
Brief description:
Eligibility Analyst, CIGNA HealthCare, Chattanooga, TN (10/01-Current)
Assessed member eligibility per contract criteria for TN,NC,SC and VA HMO. Primary contact for employer issues.
Developed and maintained business relationships with internal and external clientele. Executed resolution of urgent
issues with sales division within a 24-hour timetable. Achieved and exceeded key operation metrics.
Suggestions:
I would suggest that undergrads really need to think about what they plan on doing after college. It is very
important to get your degree, but its also important to realize what you would like to do for a career not just a job.
My career path in getting to this position:
My career path changed my junior year of college. I decided I did not want to be a High School Councilor. I decided I would
graduate in four years then try to find a job out of school, instead of swithing majors. I did just that, but know
after working a little over two years I know that I want to get into Pharm. Sales. It is very hard to do with out
experience...even working two years out of school, they all want outsides sales experience.
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