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Resume Writing for College Graduates

This resume handout is a comprehensive guide for preparing a resume that will be effective in getting a job interview. It should also help the writer understand the logic involved in identifying appropriate format and relevant content for a personal resume.

There are as many references available on resume writing. This guide represents the most current information gleaned from references in the our Career Resource Center and from our continual interaction with employers, students and alumni.

There is no one way to write a resume, and no one should write it for you. The job seeker is the expert on him/herself and is, therefore, best qualified to present unique strengths and capabilities appropriate for specific career objectives.

Read this handout carefully to understand the format and content of a resume. Take special note of the General Tips.

Information about business correspondence can be found at the end of this publication.

Table of Contents


Purpose

The purpose of the resume is to provide employers with information about your abilities and experiences so they can assess your potential for a successful job match. The resume is a marketing document designed to catch the interest of an employer. First impressions are critical since as little as 15 seconds may be devoted to scanning each resume. The focus of the resume must be on the needs of the employer, not on the needs and desires of the job seeker. "Resume" means "summary", not "autobiography". Space is critical; carefully evaluate each item and its relationship to the career objective.

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Preparation

Start preparing a resume by taking a complete inventory of your resources, i.e., higher education and training, work experiences, activities and special skills. Particular emphasis should be placed upon achievements, especially as they relate to education and work experience.

The technical aspect of preparation involves consideration of two elements: format and content. Format is the structural component or how the information is organized and presented; Content is the information component or what is presented.

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The Format

There are two styles of format which are most commonly used for resumes: chronological and functional.

Chronological

style is used for an individual who is staying in the same field, has training and/or experience consistent with the career objective, has relevant job titles, or is applying for a job in a highly traditional field. This style is most effective for the majority of new college graduates.

Functional/Skills

style emphasizes skill areas. It is most helpful for people who are changing careers, re-entering the job market, applying for positions for which their training and/or experience does not directly qualify them, or whose background does not emphasize their abilities for the job. The skill categories should be rank ordered to support the career objective.

Style Advantages Disadvantages
Chronological
  • most commonly used
  • easiest to write and organize
  • emphasizessteady work record and related educational background
  • reveals employment gaps
  • emphasizes job duties rather than competencies
Functional/Skills
  • emphasizes marketable skills
  • de-emphasizes dates and unrelated jobs and/or education
  • bothers some employers by its non-traditional approach
  • difficult for reader to assess background

Choose the format that you believe will best market your abilities in conjunction with your past experiences, unique skills, and immediate career objective.

There are samples of resumes, vitae, and business correspondence in notebooks in the Career Resource Center along with current books and articles. The majority of the resume examples have been prepared by students and alumni and may, therefore, not be totally correct in every aspect; however, each has some recommended features.

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General Tips

  1. An employer will evaluate you as a person when scanning your resume, i.e.:

      a) neat resume = neat person
      b) well-organized resume = well-organized person
      c) error free resume = careful person
      d) professional appearance = careful and competent person

  2. Be consistent in format. You may use centered or left-handed headings for any of the formats; however, be consistent in their use. Capitalization, underlining, boldface and/or indentation may be used to direct the reader.

  3. Present information only once on a resume, e.g., list employer followed by several job titles and/or time periods, or educational institution with two or more degrees.

  4. Use parallel construction when listing skills. Start each phrase with an action verb. The following is a partial list of action words which may be used to describe your accomplishments and experiences:

    Administered Delivered Installed Provided
    Advised Designed Instituted Purchased
    Analyzed Detected Instructed Realized
    Arbitrated Determined Interpreted Received
    Arranged Developed Interviewed Recommended
    Assembled Devised Invented Recorded
    Audited Diagnosed Lectured Reduced
    Awarded Directed Logged Referred
    Built Discovered Maintained Rendered
    Calculated Dispensed Managed Represented
    Charted Disproved Navigated Researched
    Collected Distributed Negotiated Restored
    Completed Drew up Obtained Reviewed
    Compounded Edited Operated Routed
    Conducted Eliminated Ordered Scheduled
    Conserved Evaluated Organized Selected
    Consolidated Examined Oversaw Served
    Constructed Expanded Performed Sold
    Consulted Formulated Planned Solved
    Controlled Founded Prepared Studied
    Coordinated Gathered Prescribed Supervised
    Corresponded Identified Presented Supplied
    Counseled Implemented Processed Tested
    Created Improved Produced Trained
    Criticized Increased Promoted Translated
    Delegated Initiated Protected Wrote

  5. Spell out numbers through ten, e.g., four instead of 4.

  6. Avoid using parentheses; they tend to give a resume a cluttered look. Use a dash, comma, or series of dots instead.

  7. Rank order major headings by relevance to the career objective so that the most significant information appears first.

  8. Confine your resume to one page whenever possible. If you must choose between crowding material onto one page or leaving out relevant information, however, it is best to use a second page. Always put your name and "Page 2" on the second page.

  9. Balance the material on the page. Use equal margins on all sides

  10. Double check for spelling, typographical and grammatical errors, and have another person check your resume. Be careful when using a computer "spellcheck" program - you may misuse a word but the program accepts the word as correct, e.g., "to" instead of "two". Any of these errors can relegate the resume to the wastebasket.

  11. Use ONLY letter quality final copies. Final copy must be neat, well organized and easy to read.

  12. Use 20# bond paper, and purchase additional paper for the cover letter. White, off-white, cream, tan and pale gray are accepted colors for most areas. Pastels are not recommended. Creative fields such as advertising, graphic design or performing arts have more leeway in using a variety of colors and formats, while other fields require a standard, conservative resume.

    NOTE: The first impression is a lasting one - you don't have a second chance to make a first impression!

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    The Content

    Title

    "Resume" or "Resume of..." should be omitted unless the writer is in a creative field and has used an atypical format.

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    Identifying Information

    At the top of the page, list your name and the address and telephone numbers of both present and permanent residences, if appropriate. Some writers believe that placing the heading on the left side should be avoided, since the name may be covered if materials are paper-clipped together. You may include a business address or telephone number if it is not a confidential job search. It is a good idea to also include your e-mail address. Internet home page URL may be included if it is a professional representation of you, but exclude it if it contains pictures of your dog, links to favorite web sites, etc.

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    The Content

    Career Objective

    The purpose of the career objective is to communicate clearly the type of position in which you are interested and focus the content of the resume toward the job desired.

    It is usually written in four parts:

    1. type of position desired;
    2. kind of company, industry, or organization for which you want to work;
    3. any special skills or abilities that you have and would like to use (optional);
    4. strong geographic preference or restriction.

    Many people like to add their desire to advance into management. This does not impress employers, however, unless you identify a specific management area compatible with your long range career goals. DO NOT imply that the position desired is to gain experience for your own long range career objectives. DO NOT mention graduate school plans.

    The career objective must be condensed into one or two short simple phrases. Avoid the "shotgun" approach, i.e., using a very general career objective and sending it to numerous companies. Instead, prepare different resumes with different career objectives if you are looking for positions that are not similar in nature, such as sales or retail management trainee, or if you are looking for a similar position in two different types of companies, e.g., an accounting position in a public accounting firm or a corporation. Geographic desires can be mentioned here, but keep in mind that they might eliminate you from consideration.

    Some examples of career objectives might include:

    • Position as field service representative with national software corporation.
    • Management trainee position with a specialty retailer. Willing to relocate and work long hours.
    • Willing to relocate and work long hours.
    • Technical sales with an energy related industry in the Southwest. Long range goals of regional sales management.

    Following the career objective, order the major headings by importance to the career objective. If you are completing a degree that qualifies you for your career objective, start with Education. After you have been in a job for a year or more, experience will usually outweigh education, and should precede it. If you are applying to educational institutions, however, always show education first, regardless of date of degree(s).

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    The Content

    Education

    Degrees should be listed in reverse chronological order with the most recent listed first. Information should include degree granted; date of graduation; college or university, city and state (if the state is not part of the institution's title); major and minor, if applicable. Check the catalog to see how your degree will read, e.g., B.S. in Engineering Science with a Biomedical Engineering concentration, B.A. in Arts & Sciences with a major in Computer Science. It is not necessary to include core courses, but you may list elective coursework which is relevant to your career objective. Indicate dissertation and/or thesis title for graduate work.

    Exception:

    • If the resume is for part-time work, internships, or a co-op position, and the date of graduation has not been determined at this time, use the inclusive dates of attendance at the institution rather than graduation date. (a)
    • Use inclusive dates of attendance for other institutions when a degree was not granted.
    Include certifications or licenses relevant to your major and career objectives such as teaching certifications or Engineer-in-Training.

    Degrees received below the Bachelor's level as well as other schools attended, (including high school), need not be listed unless they are of special significance to the career objective. For example, attendance at a school in an area where you want to work can be used to let employers know that you are familiar with the area, an added advantage in being hired. This type of information could also be included under the heading of Additional Information.

    In listing your grade point average (GPA) always include the grade basis, i.e., 3.3/4.0 means a cumulative grade point of 3.3 on a 4.0 scale. Carry out your decimals evenly. Graduate GPA is usually not included since enrollment in a graduate program should indicate an academic ability that is above average. Any favorable GPA can be included, as long as it is clearly labeled, e.g., GPA in major, core curriculum, or upper division courses. For students participating in on-campus interviews it is recommended to include GPA on your resume, even if it is below a B.

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    The Content

    Amount of College Expenses Earned

    Employers are interested in knowing the percent of money earned for college expenses and the source(s) of income. This information may imply to some employers that a student who has worked while attending college has developed certain personality traits that are valuable in a work setting, e.g., time management, ability to meet deadlines under pressure, motivation, goal setting, and the like. It may also indicate that the student's grades may not be as high as they might have been had he/she not had to work. Include all living costs while in school, not just tuition, fees and books. Financial resources could include scholarships, loans for which you are responsible, grants, summer and part-time earnings and savings.

    Exception:

      Include only if 20% or more. May be shown as a separate entry at the end of Experience section if funds are mainly from employment, under Additional Information or Education if from other sources.

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    Honors and Awards

    Honors, awards and scholarships are important items and should be rank ordered by importance to the career objective. High school honors and awards should be included only if related to the current career objective. If you have only one entry, include it with educational information rather than under a separate heading or combine it with activities.

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    The Content

    Experience

    Use the term "experience" instead of "work history" or "employment," so that you can include full and part-time jobs, self-employment, volunteer work; and practicum, field, and cooperative education experiences. Start with the most recent experience and work back in reverse chronological order. Do not go back more than five years for work experience unless it strongly relates to your current career objective.

    Indicate the job title, employer, city, state, and dates of employment. The order of these entries depends upon what is being emphasized, i.e., if job titles are relevant to the career objective; put them first. If the employer is well known, however, the organization can be placed before the job title.

    Describe your functional skills in short, snappy phrases starting with descriptive action verbs (see General Tips for a sample list of action verbs). Avoid the use of personal pronouns and complete sentences. Do not be wordy: be specific. Convey accomplishments and problem solving skills. Emphasize leadership potential; organizational ability; communication skills, both verbal and written; ingenuity; and teamwork. Include any promotions received, particularly if within a short time period. Indicate measurable results, e.g., "Increased productivity by 15 percent."

    Do not start descriptions with "responsibilities were" or "duties included:" and avoid words like "assisted," "helped," and "worked;" instead, describe the tasks that were performed.

    Use past tense for past jobs and present tense for present jobs. Describe skills, not duties. Vary the words used in descriptions of similar jobs.

    Rank order the phrases by importance to the career objective; thus, if the employer only reads one phrase, he/she will get the most relevant one!

    Write the year only once if both months fall within it, e.g., June-September, 19__ or use Summer 19__ or Fall Semester 19__. You may also use periods of time versus actual dates, e.g., "two years," "six months," and so forth. This is helpful when there are gaps in employment or no recent work experience.

    If you have cooperative education experience, internships, or practicums, it is recommended that you use a major heading of "Co-op Experience," "Internship" or "Practicum Experience" for example and list the experiences in reverse chronological order. Then use the heading, "Other Experience," for other jobs.

    Additional major headings for experience include, "Relevant Experience," "Professional Experience," "Teaching Experience," "Research Experience," and so forth. In a health field, the term "Clinical Experience" can also be used. You can choose only one of the suggested headings, such as "Experience," or use all that apply, depending upon whether you want to emphasize related experiences or a variety of positions and areas in which you have experience.

    If you want to highlight only two or three jobs, but have had many others, you can include a "blanket" statement such as: "Have held various other part-time and summer positions since early high school".

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    The Content

    Professional Affiliations and Activities

    Rank order professional associations, leadership positions and other activities by importance to the career objective. There is no need to say "Member of...". Emphasize your leadership roles. Spell out the name of the organization: do not use abbreviations or acronyms. If active in political or religious groups, refer generally to the group rather than to specific party or denomination, e.g., "Campus religious organization, Vice President 19__ to 19__ ", or "Campaign Worker, State Senate race". An exception is when you are applying for a position with that group, in which case you would want to identify it.

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    Additional Information

    Include this category only if the content will include more information than interests and hobbies, and if it will expand the information related to the career objective, e.g., a farm background if the job desired is in agribusiness. Also include any specialized skills, training, certification or licenses not related to the career objective such as foreign language ability, ability to sign for the deaf, pilot's license, chauffeur license,CPR, etc. Other relevant data such as "Traveled throughout Europe" can also be listed.

    Include unique experiences: they sometimes get attention. For example, a student who was a finance major reported that, after much deliberation, he included under Additional Information his tour of Europe with the Chattanooga Boys Choir when he was six years old. Every employer with whom he talked asked him about the experience and remembered him by it. Do not, however, include interests which would appear to be dangerous or negative, such as hang gliding or motorcycle racing.

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    Date Available for Employment

    Employers consider this information significant if your date of availability does not coincide with your graduation date. Most employers will assume you are available for work within a month of your graduation date. If the date is over two months' time, list it on the resume and include it in the cover letter. NEVER circulate a resume that mentions a date of availability which has passed. Remove the date or replace it with a current date.

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    References

    It is not necessary to include a line stating that references are available upon request; it is assumed you can provide references. However, if your resume is short and you want to include this item, it is acceptable. Never list a person as a reference without first asking him/her for permission. Then provide each reference with a copy of your resume.

    Use professors, advisors, and employers as references. Do not use personal or family friends or clergy unless personal references are specifically requested.

    Exception:

      All majors in Architecture and Planning are advised by their school to include references on their resume. List three: include name, title, organization, complete business address with zip code, and area code with the telephone number. It is also appropriate to include an e-mail address.

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    Other Areas

    Personal Information

    Current reference sources suggest that personal information, such as age, height, weight, marital status, state of health, etc., should be omitted since it violates Equal Employment Opportunity Guidelines. Do not include a picture with the resume for the same reason.

    Exceptions:

    Include any of the above information if:

    1. it is relevant to the job, e.g., the person's age if the job is in an establishment that serves liquor

    2. it would support the career objective, e.g., a picture of the applicant if the job objective is for modeling or acting, or if

    3. the writer has a disability and wants an employer to know about it before the interview, e.g., "Health: Legally blind but am completely independent, live alone, participate in social activities, use public transportation, and have successfully completed a bachelor's degree with a 'B' average." (Note that achievements have been stressed.)

      Do:

      include citizenship or visa status if you are not a U.S. citizen or if there could be some confusion/misunderstanding with your name.

      Portfolio:

      In areas of art, architecture, and communications, an employer would expect to know about the availability of a portfolio. Use "Portfolio" as a major heading and state, "Available at time of interview" or whatever is applicable. Include the heading immediately before the Reference heading in the format.

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